2020 Customer Day
Special Customer Pre-Event
If you are currently a Covetrus Customer, utilizing one or more of the platforms below, you do not want to miss out on this FREE Pre-Event, customer focused day on October 15th.
Join our Covetrus product teams for in-depth roundtable discussions to learn more about new features, best practices, as well as offer your feedback and ask questions on the products, including any new features that may be rolled out in the future, or that you would like to see in the future. This is the prime opportunity to have your voice heard by those who create and update the platforms.
We will also have our Virtual Tradeshow floor open and available for you to visit booths, see what’s new, and connect with exhibitors virtually.
Please remember to sign up for the roundtable sessions you would like to join, and remember that you have to be a customer of the platform to participate in that session. For additional information on the sessions, see below.
Sessions
Covetrus Prescription Management – October 15 9:00 AM – 10:15 AM
Shaun White, Director, Product Management and Andrea Desmarais, Principle Product Manager
Join this session alongside the Covetrus Prescription Management product team to talk about exciting improvements we have made to proactive prescribing, configuration of pet owner communications, reporting, ScriptConnect Mobile app, and our new office use ordering eCommerce offering. Not only will we be providing live demos we will help you learn how you could utilize these services within your practice. We will take time to talk about upcoming product features, integrations and request your feedback for impactful user experience improvements. You will be able to provide open, honest feedback throughout the discussion and have input on the most valuable features we could provide to your practice and the industry.
Be sure to submit any questions or topics you’d like to cover in the session through this form.
AVImark – October 15 10:45 AM – 12:00 PM
Jeremy Bennett, Product Manager
Join this session alongside the AVImark product team to talk about telemedicine, upcoming features, integrations, and improvements. You will be able to give input and provide open feedback through the discussion.
Be sure to submit any questions or topics you’d like to cover in this session through this form.
ImproMed – October 15 12:30 PM – 1:45PM
Jeremy Bennett, Product Manager
Join this session alongside the ImproMed product team to talk about telemedicine, message center, upcoming features, integrations, and improvements. You will be able to give input and provide open feedback through the discussion.
Be sure to submit any questions or topics you’d like to cover in this session through this form.
eVetPractice – October 15 2:15 PM – 3:30 PM
Benny Estes, Principal Product Manager
Join this session alongside the eVetPractice product team to talk about telemedicine, reporting, upcoming features, integrations, and improvements to the user experience while navigating through the product. You’ll be able to give input and provide open, honest feedback throughout the discussion.
Be sure to submit any questions or topics you’d like to cover in the session through this form.
Rapport – October 15 4:00 PM – 5:15 PM
Bob Greer, Product Manager
Join the Client Communication product team to talk about the exciting changes that we have made to Rapport service, new telemedicine functionality, 2 way texting, and our new mobile app UI. You’ll have a chance to provide input on the common areas that you feel we could improve for your staff in their day to day engagement with pet parents. We will also take the opportunity to give you a look at the new features and workflows that we are developing.
Be sure to submit any questions or topics you’d like to cover in the session through this form.
